Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking number. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Packages are amply sized and your items are well-protected.
Our shipping rates
Economy
| 0.00 - 0.50 kg | 0.50 - 1.00 kg | 1.00 - 2.00 kg | |
| Europe EU | 8.90 € | 12.90 € | 21.90 € |
| Europe not EU | 8.90 € | 12.90 € | 21.90 € |
| North America | 8.90 € | 12.90 € | 21.90 € |
| Central America | 8.90 € | 12.90 € | 21.90 € |
| South America | 8.90 € | 12.90 € | 21.90 € |
| Africa | 8.90 € | 12.90 € | 21.90 € |
| Asia | 8.90 € | 12.90 € | 21.90 € |
| Oceania | 8.90 € | 12.90 € | 21.90 € |
DHL Standard/Post
| 2.00 - 5.00 kg | 5.00 - 10.00 kg | 10.00 - 20.00 kg | 20.00 - 30.00 kg | |
| Europe EU | 25.90 € | 39.90 € | 49.90 € | 59.90 € |
| Europe not EU | 29.90 € | 49.90 € | 59.90 € | 79.90 € |
| North America | 29.90 € | 49.90 € | 59.90 € | 89.90 € |
| Central America | 49.90 € | 79.90 € | 119.90 € | 159.90 € |
| South America | 49.90 € | 79.90 € | 119.90 € | 159.90 € |
| Africa | 49.90 € | 79.90 € | 119.90 € | 159.90 € |
| Asia | 49.90 € | 79.90 € | 99.90 € | 139.90 € |
| Oceania | 49.90 € | 79.90 € | 119.90 € | 159.90 € |
Express
| 0.00 - 2.00 kg | 2.00 - 5.00 kg | 5.00 - 10.00 kg | 10.00 - 20.00 kg | |
| Europe EU | 29.90 € | 39.90 € | 59.90 € | 99.90 € |
| Europe not EU | 39.90 € | 49.90 € | 79.90 € | 119.90 € |
| North America | 39.90 € | 49.90 € | 89.90 € | 159.90 € |
| Central America | 49.90 € | 89.90 € | 139.90 € | 299.90 € |
| South America | 49.90 € | 89.90 € | 139.90 € | 299.90 € |
| Africa | 49.90 € | 89.90 € | 139.90 € | 299.90 € |
| Asia | 49.90 € | 89.90 € | 139.90 € | 299.90 € |
| Oceania | 49.90 € | 89.90 € | 139.90 € | 299.90 € |
Payment
PayPal, Credit cards
We accept payments via PayPal and credit cards. This payment method is carried out via the payment service PayPal.
Bank transfer
The bank transfer is made directly to our own bank account. Please inform yourself about the resulting payment fees and add them to the purchase price. We will not cover the additional fees.